David Gaillard from Samurai Web Experts has been supporting the Novateam for many years with their web development needs. A long-standing collaboration built on trust and a shared vision. David tells us more.
What is your history of working with Novaterra?
My first website for Novaterra dates back to 2017, so it has been nearly ten years of collaboration. Since then, many projects have followed: Beau Plan, L’Aventure du Sucre, Viva, The Strand, Mahogany, Terra’s annual reports, the new Beau Plan website, Agriterra, Mon Rocher, and most recently the new Novaterra website, which we have just launched.
Which achievements stand out the most to you?
Among the projects I am most proud of are the new Novaterra website and the current Beau Plan website. On both projects, there was a real sense of autonomy in the way we worked together, which was very rewarding. But beyond the websites themselves, I would say the greatest achievement is the quality of the relationship we have built over time. The collaboration has always been cordial, healthy and constructive, and that matters a great deal.
What do you enjoy most about working together?
There are several aspects I particularly appreciate. First, Novaterra’s openness. Some clients believe they know web best practices better than the professionals. With Novaterra, it is the opposite. There is genuine listening, and they are generally very receptive to the recommendations we propose. Then there is the sincerity and honesty in the relationship. As with any long-term collaboration, misunderstandings can sometimes happen. But each time, no one tries to shift responsibility, and things are quickly resolved.
How has working together over such a long period helped you support them better?
Over time, I have come to know the company, the teams and their projects very well, and I can interpret their requests more easily. With newer clients, or with those where mutual understanding is less established, there is often a need to double-check and reconfirm many details to ensure the request is properly understood. With Novaterra, this process is much smoother because I quickly understand their expectations, sometimes without needing to ask as many questions.
Having supported their projects over the years has also given me a broader understanding of their ecosystem. Some of these projects I have even experienced personally with my family, which strengthens my connection to their reality.
Ultimately, after so many years, the relationship goes beyond a simple client–service provider dynamic. In fact, in my emails, I often find myself writing “we could do this,” naturally including both Samurai and Novaterra in the same momentum. That reflects the spirit of this collaboration: a relationship built on trust, proximity and almost a true partnership.
